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Annual Passes – Frequently Asked Questions


I purchased an annual pass before October 4, 2015. How will changes to the Annual Passholder program affect my pass?


Your current pass has not changed and your existing benefits remain valid. Please continue to enjoy your pass as you always have.

When it is time to renew your Passholder status, you will be able to choose one of our great new passes. We have introduced a new set of passes, designed to offer a wider variety of options and entitlements to better fit your needs. Some passes now even include Disney PhotoPass downloads—so your whole family can be in the picture.

Learn more about available pass options or view the details of your existing pass.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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