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Annual Passes – Frequently Asked Questions

Q.

I am an Annual Passholder who is not currently a Guest of a Disney Resort hotel. Can I use my MagicBand to make purchases?

A.

No. At this time, only Guests who are currently registered Guests at a Disney Resort hotel are able to use a MagicBand to charge purchases to their room—if they link the MagicBand to a credit card during check-in.

However, your MagicBand allows you to enter the parks with your Annual Pass admission, use FastPass+ service and link Disney PhotoPass photos to your Disney account.

For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your annual pass. Guests under age 18 must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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