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Annual Passes – Frequently Asked Questions


Which annual passes and Passholders are eligible for the Monthly Payment Program?


The Monthly Payment Program at Walt Disney World Resort is currently available for Florida residents only who purchase the following types of passes:

  • Florida Resident Premium Annual Pass
  • Florida Resident Annual Pass
  • Florida Resident Seasonal Pass
  • Florida Resident Weekday Select Pass
  • Florida Resident Epcot After 4:00 PM Annual Pass

Contract purchaser must be able to provide valid proof of Florida residency and be at least 18 years of age. 

Learn more about annual passes or our Monthly Payment Program for Florida residents.

For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your annual pass. Guests under age 18 must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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