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Annual Passes – Frequently Asked Questions


I have an annual pass that includes Disney PhotoPass downloads. How do I use Disney PhotoPass Service?


It’s easy to get started! If your pass includes Disney PhotoPass downloads, all you need to do is link your valid annual pass to your Disney account and you’re ready to visit the Walt Disney World theme parks and begin enjoying Disney PhotoPass Service.

While at Walt Disney World Resort, you may use your annual pass, MagicBand or Disney PhotoPass card to link photos to your Disney account—including attraction and dining photos.

You can view and download eligible photos linked to your Disney account on the Photos & Videos page or with the My Disney Experience mobile app. If you’re not seeing your photos on the Photos & Videos page, please double check that you have linked all relevant annual passes, MagicBands and Disney PhotoPass cards to your Disney account.

Have you linked your pass and still need help downloading your photos? View detailed instructions on how to download photos.

Learn more about Walt Disney World annual passes—including details on which passes include Disney PhotoPass downloads.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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