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Annual Passes – Frequently Asked Questions

Q.

How can I purchase an Annual Pass through the Monthly Payment Program for Florida residents?

A.

Florida residents can purchase an annual pass online through our Monthly Payment Program or in person at the ticket booth of any theme park in Walt Disney World Resort or at Disney Springs Guest Relations. The Monthly Payment Program is not available for annual pass purchases over the phone at this time.

Learn more about annual passes or purchase an annual pass.

For more information, please call (407) WDW-PASS or (407) 939-7277—or use the Annual Passholder Help Form to email our dedicated Help Team with any questions you may have about your annual pass. Guests under age 18 must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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