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Disney Theme Parks & Water Parks – Frequently Asked Questions


How do I find my way around when I’m in the parks?


The Walt Disney World theme parks are dynamic places filled with unbelievable sights and sounds. They are carefully designed to let you wander, explore and enjoy yourself. However, sometimes you’ll want to find a particular location. Here are some tips to help you find your way.

Online Maps

Interactive maps are available online for you to familiarize yourself with Walt Disney World Resort before your visit. If your smart phone has GPS capabilities, our interactive maps will even show you where you are currently located at Walt Disney World Resort. In addition to our online maps, interactive maps are also available on our My Disney Experience mobile app, which is available on many popular smart phones or tablets.

Our interactive maps include theme parks, water parks, Disney Resort hotels, golf courses, attractions, shopping, dining, entertainment and Guest Services.

Physical Maps

Be sure to pick up a complimentary paper Guidemap at each park’s Main Entrance. If you’ve forgotten to get one or you’ve lost your map, they are available at select shops and Guest Relations locations inside the parks.

Ask a Cast Member

When you need directions, please do not hesitate to ask the nearest Cast Member for help. They are available to point you in the right direction and help answer your questions.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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