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Online Check-in – Frequently Asked Questions

Q.

How does Online Check-In work? 

A.

When you use Online Check-In, you provide us in advance of your arrival with the information that we typically collect at the Front Desk during the standard check-in process. Upon arrival at your Disney Resort hotel, you will visit a specially designated Front Desk location where we’ll give you a Welcome Folder and your MagicBand.

Begin the check-in process in advance of your arrival using Online Check-In on disneyworld.com or with the My Disney Experience app.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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