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Online Check-in – Frequently Asked Questions

Q.

What do I need to provide for identification purposes when I arrive at my Disney Resort hotel?

A.

Upon arrival at your Disney Resort hotel, you must provide a valid form of photo identification. Valid forms of identification include driver’s license, government-issued passport, government-issued photo ID or active military ID.

To make your vacation experience even easier and more convenient, we recommend that you begin the check-in process in advance of your arrival by using Online Check-In.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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