Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Online Check-in – Frequently Asked Questions

Q.

I am using your Online Check-In. Where should I go when I arrive at my Disney Resort hotel?

A.

Go to the Front Desk and look for a sign reading “Online Check-In Service”.

If you cannot find the sign, please ask any Disney Cast Member, and he or she will be happy to direct you to the proper location.

Begin the check-in process in advance of your arrival using Online Check-In on disneyworld.com or with the My Disney Experience app.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links