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Hurricane Policy – Frequently Asked Questions

Q.

If a hurricane warning is issued within 7 days of my arrival date and I have a sports or group package, does the Walt Disney Travel Company hurricane cancellation policy apply to my package?

A.

The policy only applies to Walt Disney Travel Company Magic Your Way Packages, as well as rooms and packages for sports groups.

The policy does not apply to rooms or packages for youth groups, other groups and special events. It also does not apply to meetings and conventions.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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