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Hurricane Policy – Frequently Asked Questions

Q.

If a hurricane warning is issued within 7 days of my arrival date and I want to cancel or reschedule my vacation, what should I do with my airline tickets?

A.

If you booked your air travel through the Walt Disney Travel Company and you want to reschedule, we will attempt to rebook your air travel. However, you will be responsible for any cancellation or change fees imposed by the airline. If you did not book your air travel through the Walt Disney Travel Company, you should contact your airline.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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