Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Hotel Reservations – Frequently Asked Questions

Q.

I recently booked a room-only reservation. Can I upgrade my reservation to a vacation package?

A.

Yes. The best way to upgrade your room-only reservation to a vacation package is to book a new package online, and then cancel* your current booking via My Reservations.

If you experience any issues with this process, please call (407) 934-7639. Guest under 18 years of age must have parent or guardian permission to call.

*Cancellations of room-only reservations within 5 days of arrival may incur a cancellation fee.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links