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Hotel Reservations – Frequently Asked Questions

Q.

Will you send me any reminders regarding the balance due on my hotel or package reservation?

A.

Yes. We will send a notice by email or direct mail when your final payment is past due.

If you have a vacation package, you can pay off the balance online or call (407) 939-7675. Guests under 18 years of age must have parent or guardian permission to call.

If you have a room-only reservation, you will pay off your balance when you arrive at your Disney Resort hotel.

You can view your existing Disney Resort hotel reservations on the My Reservtions page in My Disney Experience. You will have to sign in to view your reservations.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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