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Hotel Reservations – Frequently Asked Questions

Q.

Can I extend my balance due date on a vacation package?

A.

No. Balance due dates cannot be extended for vacation packages.

If you wish to cancel an existing reservation for which you have already applied payment, call (407) 939-4357. Guests under 18 years of age must have parent or guardian permission to call.

You can view your existing Disney Resort hotel reservations on the My Reservations page in My Disney Experience. You will have to sign in to view your reservations.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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