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Guests with Disabilities – Frequently Asked Questions

Q.

If I rent a wheelchair or ECV, do I get to keep it for my entire stay?

A.

Wheelchairs and Electric Conveyance Vehicles (ECVs) rented at most Walt Disney World destinations—including our theme parks, water parks and Disney Springs—are only for one specific location and must be returned before exiting.

Length-of-stay rental tickets are available for a one-time payment, but wheelchairs or ECVs must still be returned before exiting each location.

In addition to our theme parks, water parks and Disney Springs, there are also a limited number of wheelchairs available for rental at select Disney Resort hotels; these rentals can be kept for your entire stay.

Before your next visit, be sure to learn more about wheelchair rentals or ECV rentals.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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