Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

FastPass+ – Frequently Asked Questions

Q.

If I don’t make FastPass+ selections in advance, will I be able to experience my favorite attractions at the theme parks?

A.

All attractions still provide a standby queue—assuming they are not closed for refurbishment. If FastPass+ experiences are still available, you can make FastPass+ selections for attractions and entertainment using your mobile device or at a FastPass+ kiosk when you arrive at the park.

For even more on-the-go flexibility, download the My Disney Experience mobile app to select and modify FastPass+ experiences, plus access your vacation details, maps and up-to-the-minute information.

In advance, you can reserve up to 3 FastPass+ experiences per day at one theme park. Once you redeem your initial set of FastPass+ selections (or the last arrival window has passed), you can make another FastPass+ selection for the same day at an in-park kiosk or on your mobile device, up to park closing. After you redeem the additional FastPass+ pick, you can make more selections (one at a time), subject to availability.

Note that kiosks allow FastPass+ selections only for the park where the kiosk is located, but you can view and cancel any of your FastPass+ selections, regardless of location.

Learn more about FastPass+ service or make FastPass+ selections for attractions and entertainment.

Check our Park Hours section to learn which attractions are currently scheduled to be closed for refurbishment. Our refurbishment schedule is subject to change, and attractions may become unavailable for unscheduled reasons.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links