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FastPass+ – Frequently Asked Questions


If I miss my FastPass+ arrival window, do I lose my opportunity to experience the attraction?


We understand that things happen that may cause you to miss a FastPass+ attraction arrival window—but don’t worry! If plans change while you’re at the park, you can modify your selections on your mobile device or at a FastPass+ kiosk as long as FastPass+ experiences are still available.

Note that it’s best to make changes to your FastPass+ selection before the start time of the arrival window.

Once you redeem your initial set of FastPass+ selections (or the last arrival window has passed), you can make another FastPass+ selection for the same day at an in-park kiosk or using your mobile device, up to park closing. After you redeem the additional FastPass+ pick, you can make more selections (one at a time). These additional selections are subject to availability.

In addition, you can still use the standby queues available at all operating attractions.

Valid theme park admission is required.

Learn more about FastPass+ service or make FastPass+ selections for attractions and entertainment.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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