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FastPass+ – Frequently Asked Questions

Q.

My family prefers to decide what to do at breakfast each day of our park visit. To use FastPass+ service, do we have to make all our plans in advance?

A.

It’s up to you. FastPass+ service is great for Guests who like to make plans in advance, while also offering convenience and flexibility for Guests who prefer a more spontaneous park experience. Please keep in mind that same-day availability for certain experiences may be limited.

If you are making same-day plans―and FastPass+ arrival times are available―you can secure your choices using your mobile device or at a FastPass+ kiosk in the park.

Once you redeem your initial set of FastPass+ selections (or the last arrival window has passed), you can make another FastPass+ selection for the same day at an in-park kiosk or on your mobile device, up to park closing. After you redeem the additional FastPass+ pick, you can make more selections (one at a time), subject to availability.

If your ticket includes Park Hopper or Park Hopper Plus Options, after you use your initial FastPass+ selections at the first park, you’ll be able to make additional FastPass+ selections (one at a time) at a kiosk or using the mobile app at the second park you visit that day, up to park closing.

For a greater range of choices, we recommend you make FastPass+ selections early. If you prefer to be spontaneous, all attractions and Character Greetings provide standby entrances so you can decide as you go.

Valid theme park admission required. FastPass+ attractions and entertainment experiences, the number of selections you can make and available arrival windows are limited. Certain MyMagic+ features and benefits require online registration.

For more flexibility, use the My Disney Experience mobile app to select and modify FastPass+ experiences, access your vacation details and view maps and up-to-the-minute information.

Make FastPass+ selections.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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