Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Disney Springs – Frequently Asked Questions


What is the Code of Conduct for Disney Springs?


To ensure a safe and enjoyable experience for all our Guests, please respect the following rules:

While enjoying your visit with us, we ask that you avoid using:

  • Bicycles
  • Golf carts
  • Rollerblades
  • Scooters
  • Skateboards
  • Skates
  • Tobacco, e-cigarettes and other products that produce vapors or smoke in undesignated areas (designated smoking locations can be found on the Disney Springs guide map)

While exploring all there is to see at Disney Springs, please refrain from:

  • Disruptive behavior
  • Lewd conduct
  • Littering
  • Offensive language and gestures
  • Vandalism

Pets or other animals, except approved service animals, are not allowed. Service animals should be controlled by the owner and remain on a leash or in a harness at all times.

Proper attire, including shoes and shirts, must be worn at all times.

Weapons of any kind—including objects that appear to be weapons—are strictly prohibited.

We reserve the right to refuse entrance to Guests bringing any bag, parcel or other item into Disney Springs and to deal with any unattended object in a way that we deem appropriate.

For more information and a complete Code of Conduct, please read the park rules.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links