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MagicBands & Cards – Frequently Asked Questions

Q.

I have multiple MagicBands or cards. How do I manage them?

A.

You manage your MagicBands or cards in the MagicBand section of My Profile. For example, you are able to:

  • Activate or deactivate MagicBands or cards
  • Report a MagicBand or card as lost
  • Customize MagicBands before they are shipped

Multiple MagicBands or cards can be assigned to a single person, so activating a new MagicBand or card does not mean that you must deactivate an existing MagicBand or card. All active MagicBands or cards assigned to a person have access to the benefits and entitlements for that person. Adding a new MagicBand or card does not add new entitlements, such as additional theme park admissions.

If you require additional assistance managing your MagicBands or cards, please contact us or visit any Guest Relations location at Walt Disney World Resort.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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