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MagicBands & Cards – Frequently Asked Questions

Q.

I purchased a MagicBand online or at a retail location. How do I link it to my Disney account so that I can use it?

A.

If you purchased your MagicBand online at shopDisney or at a retail location, please follow these steps to link it to your Disney account:

  1. Create or sign into your Disney account.
  2. Link your MagicBand to your Disney account.

To use your MagicBand with FastPass+ service, both your MagicBand and valid theme park admission must be linked to your Disney account. If you have not already done so, please link your ticket, Annual Pass or package to your Disney account.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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