Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Airport Transportation and Check In – Frequently Asked Questions


I’m not using the Resort Airline Check-In. Can I call Baggage Airline Guest Services to pay my baggage fees before I check in at Orlando International Airport?


No. Only Guests using the Resort Airline Check-In service may pay baggage fees in advance.

However, if you are staying at select Disney Resort hotels, we recommend that you do use Resort Airline Check-In. This complimentary service allows you to check in at your Disney Resort hotel and skip checking in at Orlando International Airport.

If you are using Resort Airline Check-In and you expect to pay airline baggage fees, please call Baggage Airline Guest Services at (407) 284-1231 to pay the fees before visiting the Resort Airline Check-In desk. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Sign Up for Updates

Be the first to hear about the latest news and special offers at Walt Disney World Resort.

Sign Up Successful

Thank you for signing up! You should begin to receive news and special offers very soon.