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Airport Transportation and Check In – Frequently Asked Questions

Q.

I’m not using the Resort Airline Check-In. Can I call Baggage Airline Guest Services to pay my baggage fees before I check in at Orlando International Airport?

A.

No. Only Guests using the Resort Airline Check-In service may pay baggage fees in advance.

However, if you are staying at select Disney Resort hotels, we recommend that you do use Resort Airline Check-In. This complimentary service allows you to check in at your Disney Resort hotel and skip checking in at Orlando International Airport.

If you are using Resort Airline Check-In and you expect to pay airline baggage fees, please call Baggage Airline Guest Services at (407) 284-1231 to pay the fees before visiting the Resort Airline Check-In desk. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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