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Airport Transportation and Check In – Frequently Asked Questions


Are service animals and pets permitted on Disney’s Magical Express motorcoaches?


Disney’s Magical Express is available for Guests traveling with service animals and pets at Walt Disney World Resort.

Service Animals
Service animals may travel on the Disney’s Magical Express motorcoach in the passenger cabin with their owners.

Pet dogs may travel to a dog-friendly resort on the Disney’s Magical Express motorcoach in the passenger cabin while in a pet carrier. The pet carrier must be provided by the owner, and it must be able to fit safely in a seat on the motorcoach.

No other pets are permitted in the passenger cabin or the storage compartment.

Learn more about Disney’s Magical Express or accommodations for Guests with disabilities at Walt Disney World Resort.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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