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Airport Transportation and Check In – Frequently Asked Questions

Q.

Are Disney Transportation options available for service animals and pets at Walt Disney World Resort?

A.

Select Disney transportation options are available for Guests traveling with service animals and pets at Walt Disney World Resort.

Service Animals
Service animals may accompany their owners on Disney Transportation motorcoaches, monorails and watercraft.

Pets
Pet dogs may accompany their owners on internal buses at Disney’s Fort Wilderness Resort & Campground and Disney’s Port Orleans Resort. No other pets are permitted on these buses.

Only service animals are allowed on Disney Transportation motorcoaches, monorails or watercraft.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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