INFORMATION FOR GUESTS WITH MOBILITY DISABILITIES

TRANSPORTATION

Many of the transportation systems at the Walt Disney World Resort are accessible to Guests with disabilities. All bus routes are serviced by buses which are equipped to accommodate various types of wheelchairs within the following guidelines: The wheelchair must fit the wheelchair lift without being forced (some motorised chairs and ECVs are too wide or too long for the standard bus lift of 32" x 48"), and the wheelchair must be securely fastened in the wheelchair restraints.

Watercraft access varies depending on the type of watercraft and the existing water levels and conditions. Please contact a host or hostess at the watercraft dock for information and assistance.

Guests may access the Monorail system by proceeding up the entrance ramps, or using the elevators provided at Epcot, Disney's Grand Floridian Resort & Spa, Disney's Contemporary Resort, and Disney's Polynesian Resort.

WHEELCHAIRS

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Guests may bring their own wheelchairs or hire one at any of the four Parks. Wheelchair hires are available on a first-come, first-served basis. Hire wheelchairs may not be transferred from Park to Park.

A limited number of Electric Convenience Vehicles (ECVs) are also available on a first-come, first-served basis. Guests must be 18 years of age or older to hire ECVs, and quantities are limited. Guests should plan to arrive early. ECVs are available only on a same-day basis and may only be used in the Park where they are hired. ECVs will be held if Guests wish to leave and return to the same Park.

Guests planning to visit more than one Park on the same day should retain their wheelchair deposit ticket from the first Park they visit. This will enable them to obtain a replacement wheelchair or ECV on the same day, if available, at the next Park with no additional charge.

NOTE: Wheelchairs or ECVs may not be available at the second Park.

Theme Parks

Price:

US$10.00 hire (wheelchairs)

US$45.00 hire + US$20.00 key deposit (ECVs)

Magic Kingdom Park Hire Locations

Frontier Trading Post in Frontierland (replacement location)
Mickey's Gift Station at Ticket and Transportation Centre (limited quantities)
Pushchair and Wheelchair shop inside Main Entrance (also rents ECVs)
Tinkerbell's Treasures in Fantasyland (replacement location)
Tomorrowland Arcade (replacement location)

Epcot Hire Locations

Gift Stop just outside Main Entrance (limited quantities)
Glas und Porzellan in Germany Pavilion (replacement location)
International Gateway (also rents ECVs)
Pushchair and Wheelchair location inside Main Entrance (also rents ECVs)

Disney's Hollywood Studios Hire Locations

Oscar's Super Service inside Main Entrance (also rents ECVs)
Tatooine Traders at Star Tours (replacement location)
The Writer's Stop (replacement location)

Disney's Animal Kingdom Theme Park Hire Locations

Creature Comforts (replacement location)
Garden Gate Gifts inside Main Entrance (also rents ECVs)
Mombasa Marketplace (replacement location)
Outpost (limited quantities)

Disney's Blizzard Beach Water Park

A limited number of wheelchairs are available at Guest Relations. Guest must leave valid ID. No pushchairs or ECVs.

Disney's Typhoon Lagoon Water Park

A limited number of wheelchairs are available at Guest Relations. Guest must leave valid ID. No pushchairs or ECVs.

Downtown Disney Marketplace and Pleasure Island

Marketplace: Guest Services (wheelchairs and ECVs)
Pleasure Island: DTV (wheelchairs only)
Westside: AMC Guest Services (wheelchairs only)

Price:

Wheelchairs: US$10.00 per day
ECVs: US$45.00 per day + US$100 credit card imprint deposit

Major Credit Card required for deposit.

Disney 's Wide World of Sports Complex Rental Location

A limited number of wheelchairs are available at the turnstiles with "no charge."

No electric convenience vehicles are available.

Resorts

Wheelchairs are available in limited numbers for Walt Disney World Resort Guests at each Hotel. Contact Guest Services or the Front Desk for assistance. A US$315 deposit will be held on the Guest room account charged only if the wheelchair is not returned. Guests wishing to guarantee the use of a wheelchair throughout their stay should contact local area hire companies to make arrangements.

ACCESS

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Methods of accessibility vary from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering.

Certain attractions require Guests to transfer from their wheelchairs to ride a system either by themselves or with the assistance of a member of their party. Walt Disney World Resort hosts and hostesses are not permitted to physically assist Guests in transferring from their wheelchairs.

Auxiliary Entrance Limitations

Some attractions have auxiliary entrances for Guests with disabilities. These are intended to offer Guests in wheelchairs or with service animals a more convenient entrance to the attraction. Auxiliary entrances are not intended to bypass waiting lines. Guests with disabilities and up to five members of their party may enter through these entrances. The rest of the party should use the main entrance.

Parade Route and Show Areas

Parade routes and some show areas have designated viewing areas for Guests with disabilities. These areas are provided for Guest comforts and are filled on a first come, first served basis. Guests should plan to arrive early, as space is limited. Be advised that most areas along our parade routes are accessible to guests with disabilities. Due to Guest demand, viewing spaces cannot be reserved or guaranteed. Parties larger than six will be asked to separate and reunite afterwards. Guest Relations can provide information on show times and other special events on the day of each visit.

MAINSTREAM QUEUES

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The Walt Disney World Resort strives to provide mainstream access whenever possible; that is, all Guests utilise the main entrance to the attraction. However, accessibility varies from attraction to attraction within our Parks. The Guidebook for Guests with Disabilities and Park Guidemaps use symbols to indicate boarding procedures for each attraction. In addition, Guests should contact a host or hostess at each attraction before entering.

Attractions providing mainstream queue access include:

Magic Kingdom Park

Ariel's Grotto
Astro Orbiter
Buzz Lightyear's Space Ranger Spin
Donald's Boat
Fantasyland Character Festival
Judge's Tent
Mickey's Country House
Mickey's PhilharMagic
Mike Fink Keelboats (seasonal)
Minnie's Country House
Pirates of the Caribbean
Space Mountain
Splash Mountain
The Barnstormer at Goofy's Wiseacres Farm
"The Enchanted Tiki Room Under New Management"
The ExtraTERRORestrial Alien Encounter
The Hall of Presidents
The Magic Carpets of Aladdin
The Many Adventures of Winnie the Pooh
The Timekeeper (seasonal)
Tomorrowland Indy Speedway
Toontown Hall of Fame
Walt Disney's Carousel of Progress (seasonal)

Epcot

FUTURE WORLD
Imagination!: All Attractions
Innoventions East
Innoventions West
Mission: SPACE
Test Track
The Living Seas
The Land: All Attractions
Universe of Energy
Wonders of Life: All Attractions
WORLD SHOWCASE
China Pavilion: "Reflections of China"
France Pavilion: "Impressions de France"
FriendShip Boats
Norway Pavilion: Maelstrom
The American Adventure Pavilion: "The American Adventure"

Disney's Hollywood Studios

Disney's Hollywood Studios Backlot Tour
Fantasmic!
Lights, Motors, Action! Extreme Stunt Show
Muppet*Vision 3D
Playhouse Disney - Live On Stage!
Rock 'n' Roller Coaster Starring Aerosmith
Sounds Dangerous - Starring Drew Carey
Star Tours
The Great Movie Ride
The Magic of Disney Animation
"The Twilight Zone Tower of Terror"
Voyage of the Little Mermaid
Walt Disney: One Man's Dream
Who Wants To Be A Millionaire - Play It!

Disney's Animal Kingdom Theme Park

Caravan Stage
DINOSAUR
Grandmother Willow's Grove
It's Tough To Be A Bug
Kali River Rapids
Kilimanjaro Safaris
Lion King Theatre
Maharajah Jungle Trek
Primeval Whirl
Theatre in the Wild
The Boneyard
TriceraTop Spin

Attractions requiring Guests to transfer from a wheelchair to a ride vehicle include:

Magic Kingdom Park

Astro Orbiter
Big Thunder Mountain Railroad
Cinderella's Golden Carousel
Dumbo the Flying Elephant
Mad Tea Party
Main Street Vehicles
Mike Fink Keelboats (seasonal)
Mad Tea Party
Peter Pan's Flight
Pirates of the Caribbean
Snow White's Scary Adventures
Space Mountain
Splash Mountain
Swiss Family Treehouse
The Barnstormer at Goofy's Wiseacre Farm
The Haunted Mansion
Tomorrowland Indy Speedway

Guests in motorised vehicles, ECVs, must transfer into an available wheelchair at these attractions:

Buzz Lightyear's Space Ranger Spin
"it's a small world"
The ExtraTERRORestrial Alien Encounter
The Magic Carpets of Aladdin
The Many Adventures of Winnie the Pooh
Tom Sawyer Island
Walt Disney World Railroad

Guests may enter and enjoy these attractions in a wheelchair or ECV:

Ariel's Grotto
Castle Forecourt Stage: "Cinderellabration"
Country Bear Jamboree
Donald's Boat
Fairytale Garden
Fantasyland Character Festival
Frontierland Shooting Arcade
Galaxy Palace Theatre
Judge's Tent
Jungle Cruise
Liberty Belle Riverboat
Mickey's PhilharMagic
Mickey's Country House
Minnie's Country House
Shrunken Ned's Jungle Boats
Toontown Hall of Fame
"The Enchanted Tiki Room Under New Management"
The Hall of Presidents
The Timekeeper (seasonal)
Tomorrowland Arcade
Walt Disney's Carousel of Progress (seasonal)

Epcot

These attractions require Guests to transfer from a wheelchair to a ride vehicle:

Body Wars
Maelstrom
Mission: SPACE
Spaceship Earth
Test Track
The Land: Soarin'

Guests in motorised vehicles, ECVs, must transfer into an available wheelchair at these attractions:

Behind the Seeds: A Special Guided Greenhouse Tour in The Land
Universe of Energy: "Ellen's Energy Adventure"
El Rio del Tiempo in Mexico
Living with the Land in The Land

Guests may enter and enjoy these attractions in a wheelchair or ECV:

Art of Mexico Gallery
Bijutsu-kan Gallery (Japan Pavilion)
Cranium Command
"Dragon: Ruler of Wind and Waves" Gallery (China Pavilion)
China: "Reflections of China"
Food Rocks
"Goofy about Health"
Honey, I Shrunk the Audience
"Impressions de France"
Innoventions
Journey Into Your Imagination with Figment
O Canada!
Stave Church Gallery (Norway Pavilion)
The America Gardens Theatre
The American Adventure
The Circle of Life
The Living Seas
"The Making of Me"
"Treasure of Morocco"

Disney's Hollywood Studios

These attractions require Guests to transfer from a wheelchair to a ride vehicle:

Rock 'n' Roller Coaster starring Aerosmith
Star Tours
"The Twilight Zone Tower of Terror"

Guests in motorised vehicles, ECVs, must transfer into an available wheelchair at these attractions:

The Great Movie Ride
The Magic of Disney Animation

Guests may enter and enjoy these attractions in a wheelchair or ECV:

ABC Sound Studio
"Beauty and the Beast" at the Theatre of the Stars
Disney's Hollywood Studios Backlot Tour
Fantasmic!
"Honey, I Shrunk the Kids" Movie Set Adventure
Indiana Jones Epic Stunt Spectacular
Muppet*Vision 3D
Lights, Motors, Action! Extreme Stunt Show
Playhouse Disney - Live On Stage!
The American Film Institute Showcase
Voyage of the Little Mermaid
Walt Disney: One Man's Dream
Who Wants To Be A Millionaire - Play It!

Disney's Animal Kingdom Theme Park

This attraction requires Guests to transfer from a wheelchair to a ride vehicle:

DINOSAUR
Primeval Whirl Kali River Rapids

Guests in motorised vehicles, ECVs, must transfer into an available wheelchair at this attraction:

Affection section in Rafiki's Planet Watch
Kilimanjaro Safaris
TriceraTop Spin

Guests may enter and enjoy these attractions in a wheelchair or ECV:

Caravan Stage
Cretaceous Trail
Conservation Station
DINOSAUR
Discovery Island Trails
Fossil Fun Games
It's Tough To Be A Bug
Lion King Theatre
Maharajah Jungle Trek
Pangani Forest Exploration Trail
Theatre in the Wild
The Boneyard
TriceraTop Spin
Wildlife Express