Pre-Arrival Guide

Complimentary Airport Transportation is provided to and from the Orlando International Airport for Guests of select Disney Resort Hotels:

• Stay at a select Walt Disney World Resort hotel and enjoy complimentary Disney's Magical Express transportation service to and from Orlando International Airport.
• We'll pick up and deliver your bags to your Disney Resort hotel room.
• You don't need to rent a car or hassle with parking.

Complimentary Resort Transportation — between Disney Resort hotels, Disney Theme Parks, Disney Water Parks and other Walt Disney World destinations — is available for Guests of select Disney Resort Hotels and Guests holding valid Theme Park tickets:

• Transportation options include buses, boats and monorails.
• Look for the posted pick-up points at your Disney Resort Hotel for complimentary transport to Disney Theme Parks.
• Transportation is available one hour prior to the Disney Theme Park opening time and up to 3 hours after closing time.

Consider the time of year that you're visiting Walt Disney World Resort in Florida, and be sure to check the weather report before leaving.

To get you started, here are a few basic essentials that you should include on your packing list:

• Sunscreen
• Hats
• Sunglasses
• Comfortable walking shoes
• Backpack to carry essentials
• Mailing addresses for sending postcards (email as well)
• Postage stamps
• Rain jacket
• Compact umbrella or rain poncho
• Shorts
• Bathing suits
• Camera
• Battery, charger and extra memory card for digital camera

Along with their own sunscreen, hats and sunglasses, don't forget to bring some of their favorite toys, as well as rain gear for your visit to Walt Disney World Resort in Florida.

Essentials for Your Kids:

• Toys
• Snacks
• Kid's formula sunscreen
• Hats
• Sunglasses
• Comfortable walking shoes
• Rain Shell
• Shorts
• Bathing Suits

Most Walt Disney World attractions, restaurants, shops and shows are accessible to all Guests. However, there are certain attractions that Guests with disabilities will need assistance from a member of their party to fully utilize these areas. And Guests using wheelchairs may be required to transfer from their wheelchairs onto a ride system.

• Designated parking areas for Guests with disabilities are available throughout Walt Disney World Resort. A valid disability parking permit is required.
• Wheelchair rentals are available throughout Walt Disney World Resort.
• Many attractions allow Guests to remain in a wheelchair and others are transfer accessible.
• Accessible drinking fountains are located throughout Walt Disney World Resort.
• Service animals are allowed in most locations throughout Walt Disney World Resort. All service animals must remain on leash at all times. Service animals may not be permitted to ride on some attractions and a member of the Guest's party must remain with the animal.

Our Guest Services are designed to help make your Walt Disney World experience as convenient as possible. Here are some of the Guest Services available:

• ATMs
• Baby Care Centers
• Camera Services
• Kennels and Pets
• Lockers
• Mail and Post Office
• Package Pick-Up
• Disney's PhotoPass Service
• Resort Transportation
• Rider Swap
• Special Dietary Requests
• Stroller Rentals
• Wheelchair Rentals
• Learn more about other Guest Services

The safety of our Guests at Walt Disney World Resort in Florida is our single most important responsibility. Here are some guidelines to keep your family safe and secure throughout the area while experiencing our attractions.

• Secure your belongings while on rides.
• Walk, don't run inside the Theme Parks, Water Parks and Resort Hotels.
• Remain seated while in ride vehicles.
• Be aware of your surroundings to avoid collisions or tripping.
• Supervise your children at all times.
• Comply with written, verbal and audio instructions. They're there to keep you safe!
• Don't sit on ropes, chains and railings
• Stay behind yellow safety lines until instructed to board a ride.
• Keep arms, hands, legs and feet inside the ride vehicle.
• Consider age and height guidelines before taking any child on a ride.
• Do not ride if you're not feeling well or do not satisfy posted health requirements.
• Drink plenty of water throughout the day to stay hydrated.
• Avoid excessive sun exposure by wearing hats, sunglasses and applying frequent applications of sunscreen.

Staying at select Walt Disney World Resort hotels provide some great benefits.

• Play longer and gain access to select attractions with Extended Theme Park Hours.
• Enjoy complimentary airport transportation with Disney's Magical Express
• Come and go at your leisure with complimentary Resort Hotel Transportation throughout Walt Disney World Theme Park.
• Get discounts on all your dining needs with the Disney Dining Plan.