Guest Services | Disney's Hollywood Studios Theme Park

Automated Teller Machine (ATM)

ATMs presented by Chase are located on the east side of the entrance to the Park near the Toy Story Pizza Planet Arcade and quick-service restaurant on Streets of America.

Baby Care Centers

Baby Care Centers, where you can change and feed your baby, are hosted by Nestle Good Start. In Disney's Hollywood theme park, this center is located in the Guest Services Building inside the entrance to the Park.
Lost children are usually taken to the Baby Care Center.

Camera Services and Film

Camera services to meet your photography needs at Disney's Hollywood theme park can be found in The Darkroom on Hollywood Boulevard.
Guests with digital cameras can download their images and other media information from a digital media card and burn these images onto a CD at this photo location.
Photography processing is also available at The Darkroom. Digital camera accessories, film, disposable cameras and batteries can be purchased at most retail locations in Disney's Hollywood Studios theme park.

Disney Character Meet and Greets

Meet and greet Disney Characters at these locations at Disney's Hollywood Studios theme park:

On Hollywood Boulevard at the Mickey Sorcerer's Hat, the icon for Disney's Hollywood Studios theme park
On Streets of America near the Muppet*Vision 3-D attraction
On Streets of America near the Studio Backlot Tour .
At Pixar Place near the Toy Story Midway Mania! Attraction
In the Animation Courtyard next to the Voyage of the Little Mermaid theater
In the Animation Courtyard near The Magic of Disney Animation attraction
At restaurants with Character Dining

For exact times and locations of Disney Character appearances, check the Times Guide, available at the Disney's Hollywood Studios theme park entrance

Credit Cards

Credit cards that are accepted at Disney's Hollywood theme park:

Visa, the proud sponsor of Walt Disney World Resort
American Express
Diners Club Card
Discover
JCB International
MasterCard

In addition to credit cards, traveler's checks and cash are also accepted.

Electric Convenience Vehicle (ECV) Rentals

ECVs are available for rent at Oscar's Super Service just inside the entrance to Disney's Hollywood Studios theme park.
The ECV rental fee is $45.00 per day.
The rented unit must be returned to the original rental location to receive a credit card deposit refund.
Quantities are limited and subject to availability.
Please ask for the Guidebook for Guests with Disabilities at the Guest Relations office.
Guests with Disabilities FAQ provides more information.

Disney's FASTPASS Service

Disney's FASTPASS reservation system , which reduces time spent in line, is available for these attractions at Disney's Hollywood Studios theme park:

First Aid

First Aid is located near Guest Services on Hollywood Boulevard, west of the entrance to Disney's Hollywood Studios theme park.

Walt Disney World Florist and Gift Basket Shop

The Walt Disney World Florist and Gift Basket Shop creates arrangements and gifts for all celebrations including engagements, anniversaries, birthdays, special occasions, reunions and weddings.
A Disney Florist sales specialist can design your gift, arrange a special presentation to be left as a surprise in your room, delivered to your favorite restaurant or sent to a designated special spot in Walt Disney World Resort.
Call a Disney Florist sales specialist at (407) 827-3505 to discover the options. (Guests under age 18 must have parent or guardian permission to call.)

Guest Services around Walt Disney World Resort

Kennels

With the exception of service dogs for Guests with disabilities, pets are not permitted in Disney Theme Parks, Water Parks, Resort hotels, on the Resort or Theme Park buses, in the Downtown Disney area, Disney's BoardWalk or Disney's Wide World of Sports Complex.
Pets may stay in one of the air-conditioned kennels at Walt Disney World Resort , which are members of the American Boarding Kennel Association.

Lockers

Lockers may be rented to store items during your visits to Disney's Hollywood Studios theme park
Lockers are located near Oscar's Classic Car Souvenirs on Hollywood Boulevard at the entrance to the Park.
The fee to rent a locker is :

$5 per day for a small locker M
$5 per day for a large locker
$2 key deposit for both small and large lockers

Maps

Maps of Walt Disney World Resort can help you plan your visit. Check out the locations of attractions, entertainment, dining and shopping destinations throughout the Resort.
Disney's Hollywood Studios theme park is

Southwest of Epcot theme park
South of the Disney's Fantasia Gardens Miniature Golf Course
Near the following Disney Resort hotels:

Disney's BoardWalk Resort
Disney's Yacht and Beach Club Resorts
Walt Disney World Swan and Dolphin Hotel
Disney's Coronado Springs Resor t
Disney's Pop Century Resort

Merchandise

Merchandise, such as Disney Character apparel, gifts, sunscreen, hats, souvenirs and other sundries, is available at stores throughout Disney's Hollywood Studios theme park, including the Mickey's of Hollywood store.
Digital camera accessories, film, disposable cameras and batteries can be purchased at most retail locations in Disney's Hollywood Studios theme park.

Operational Updates

Operational updates and attraction maintenance is occasionally necessary to provide Walt Disney World Guests with the highest-quality experience.
Please visit the Calendar for Disney's Hollywood Studios theme park to see what attractions may not be operating during all or part of your next visit, or call (407) WDW-MAGIC or (407) 939-6244. Guests under age 18 must have parent or guardian permission to call.
Dates of non-operation are subject to change without notice.

Package Pick-Up Service

Package Pick-Up service sends your purchases to the front of the Disney Theme Park or Water Park for you to pickup when you exit the Park, so you don't have to worry about carrying your packages around all day.
Package delivery service, one of the many benefits to Guests staying at a Walt Disney World Resort hotel , sends packages directly your Disney Resort hotel free of charge.

Park Hours

Park hours, Extra Magic Hours, operational updates, entertainment and special events are listed on the Calendar for Disney's Hollywood Studios theme park .
Please check this schedule frequently for the most up-to-date information, or call the Guest Relations office at (407) WDW-MAGIC (407-939-6244). (Guests under age 18 must have parent or guardian permission to call.)

Pin Trading

Pin trade in Disney's Hollywood Studios theme park at the official location under the Park's icon: Mickey's Sorcerer Hat at the end of Hollywood Boulevard.

Stroller Rentals

Strollers are available for rent at Oscar's Super Service just inside the entrance to Disney's Hollywood Studios theme park.
The fee to rent a stroller is $15 per day for a single-passenger stroller and $31 per day for a double-passenger stroller.
The rented stroller must be returned to the original rental location to receive a credit card deposit refund.
Quantities are limited, and subject to availability.
Stroller replacements are on a limited, first-come/first-served basis.
For Guests who require a stroller rental for multiple days, there is a Length of Stay rental ticket option.
A one-time payment transaction is made for as many days needed to rent the stroller.
Single-passenger strollers are available with the Length of Stay rental ticket for $13.00 per day.
Upon visiting a Disney Theme Park, simply show your receipt at the stroller rental location and you will be expedited through the queue with little or no wait time.
The rented stroller must be returned to the original rental location to receive a credit card deposit refund.
Quantities are limited, and subject to availability.

Transportation and Parking

Transportation to and from Disney's Hollywood Studios theme park is available via monorail, bus and boat throughout Walt Disney World Resort, and is complimentary as one of the many benefits to Guests staying at a Walt Disney World Resort hotel.
For additional information, please visit Transportation information.
For Park Guests choosing to drive, convenient self-parking is also available.
All-day, complimentary parking is available for Walt Disney World Resort hotel Guests with proper Resort identification.
Complimentary parking at Disney Theme Parks is one of the many benefits to Guests staying at a Walt Disney World Resort hotel.
For Guests not staying at a Walt Disney World Resort hotel, there is a parking fee.

What to Bring

Bringing an umbrella, poncho or light raincoat is advisable in order to be prepared for the varied Florida weather.
Carrying water and drinking plenty of liquids during your visit to Disney Theme Parks and Disney Water Parks is also recommended.

What to Wear

Proper dress is required at Disney's Hollywood Studios theme park.
Be sure to wear comfortable walking shoes and casual clothes. Wearing sunscreen is strongly advised.
Sunscreen, gifts and other sundries are available for purchase at many locations throughout Disney's Hollywood Studios theme park, including the Mickey's of Hollywood shop.

Wheelchair and Electric Convenience Vehicle (ECV) Rentals

Wheelchairs and Electric Convenience Vehicles (ECV) are are available for rent at Oscar's Super Service just inside the entrance to Disney's Hollywood Studios theme park.
The wheelchair rental fee is $10.00 per day.
The ECV rental fee of $45.00 per day.
For Guests who require a wheelchair or ECV rental for multiple days, there is a Length of Stay rental ticket option.
A one-time payment transaction is made for as many days needed to rent the wheelchair or ECV.
Wheelchairs are available with the Length of Stay rental ticket for $8.00 per day.
Upon visiting a Disney Theme Park, simply show your receipt at the stroller rental location and you will be expedited through the queue with little or no wait time.
The rented unit must be returned to the original rental location to receive a credit card deposit refund.
Quantities are limited and subject to availability.
Please ask for the Guidebook for Guests with Disabilities at the Guest Relations office.
Guests with Disabilities FAQ provides more information

Special Dietary Requests

Special dietary requests at Walt Disney World Resort can be met by The Walt Disney World Food and Beverage Team, though note, in many cases, advance notice is required—usually at the time you make your reservations. To speak with a Disney Cast Member regarding your special dietary requests, please call the Disney's Dining Reservation Center at (407) WDW-DINE or (407) 939-3463 up to 180 days in advance. Guests under age 18 must have parent or guardian permission to call. Guests should contact SpecialDiets@DisneyWorld.com at least 14 days prior to arrival or soon after booking their dining arrangements.
The Walt Disney World Food and Beverage Team is committed to offering a wide range of choices to accommodate Guests who require lifestyle dining options, as well as most specific requests from Guests with food allergies or intolerances.
Whether dining at a table-service restaurant or at a quick- service restaurant, your desired dining requests will be addressed.

Disney's Hollywood Studios™

Fun Facts