Epcot®

Guest Services

For assistance call (407) 939-6244.

Epcot Park Media
Recommendation

Fun Facts

While Walt Disney was generating new ideas for Disneyland Park in California, he thought about building an International Street. That idea grew to become the concept behind the World Showcase area in Epcot theme park at Walt Disney World in Florida.

Maps

Special Dietary Requests

  • Special dietary requests at Walt Disney World Resort can be met by The Walt Disney World Food and Beverage Team, though note, in many cases, advance notice is required—usually at the time you make your reservations. To speak with a Disney Cast Member regarding your special dietary requests, please call the Disney's Dining Reservation Center at (407) WDW-DINE or (407) 939-3463 up to 180 days in advance. Guests under age 18 must have parent or guardian permission to call. Guests should contact SpecialDiets@DisneyWorld.com at least 14 days prior to arrival or soon after booking their dining arrangements.
  • The Walt Disney World Food and Beverage Team is committed to offering a wide range of choices to accommodate Guests who require lifestyle dining options, as well as most specific requests from Guests with food allergies or intolerances.
  • Whether dining at a table-service restaurant or at a quick- service restaurant, your desired dining requests will be addressed.

What to Bring

  • Bringing an umbrella, poncho or light raincoat is advisable in order to be prepared for the varied Florida weather.
  • Carrying water and drinking plenty of liquids during your visit to Disney Theme Parks and Disney Water Parks is also recommended.

Package Pick-Up Service

Merchandise

  • Merchandise, such as gifts, sunscreen, swimwear, hats, towels, and other sundries, is available at stores throughout Epcot theme park, including the Mouse Gear store.
  • Disney Character merchandise is available in gift shops throughout the Future World area and the International Gateway between the United Kingdom Pavilion and the France Pavilion.
  • Digital camera accessories, film, disposable cameras and batteries can be purchased at most retail locations in the World Showcase Pavilions and in the Mouse Gear in the Future World area near the Spaceship Earth attraction.

Walt Disney World Florist and Gift Basket Shop

  • The Walt Disney World Florist and Gift Basket Shop creates arrangements and gifts for all celebrations including engagements, anniversaries, birthdays, special occasions, reunions and weddings.
  • A Disney Florist sales specialist can design your gift, arrange a special presentation to be left as a surprise in your room, delivered to your favorite restaurant or sent to a designated special spot in Walt Disney World Resort.
  • Call a Disney Florist sales specialist at (407) 827-3505 to discover the options. (Guests under age 18 must have parent or guardian permission to call.)

What to Wear

  • Proper dress is required at Epcot theme park.
  • Be sure to wear comfortable walking shoes and casual clothes. Wearing sunscreen is strongly advised.
  • Sunscreen, gifts and other sundries are available for purchase at many locations throughout Epcot theme park, including the Mouse Gears shop.

Operational Updates

  • Operational updates and attraction maintenance is occasionally necessary to provide Walt Disney World Guests with the highest-quality experience.
  • Please visit the Calendar for Epcot theme park to see what attractions may not be operating during all or part of your next visit, or call (407) WDW-MAGIC or (407) 939-6244. Guests under age 18 must have parent or guardian permission to call.
  • Dates of non-operation are subject to change without notice.

Park Hours

  • Park hours, Extra Magic Hours, operational updates, entertainment and special events are listed on the Calendar for Epcot theme park.
  • Please check this schedule frequently for the most up-to-date information, or call the Guest Relations office at (407) WDW-MAGIC (407-939-6244). (Guests under age 18 must have parent or guardian permission to call.)

Transportation and Parking

  • Transportation to and from Epcot theme park is available via monorail, bus and boat throughout Walt Disney World Resort, and is complimentary as one of the many benefits to Guests staying at a Walt Disney World Resort hotel.
  • For additional information, please read the Transportation information.
  • For Park Guests choosing to drive, convenient self-parking is also available.
    • All-day, complimentary parking is available for Walt Disney World Resort hotel Guests with proper Resort identification.
    • Complimentary parking at Disney Theme Parks is one of the many benefits to Guests staying at a Walt Disney World Resort hotel.
    • For Guests not staying at a Walt Disney World Resort hotel, there is a parking fee.

Baby Care Centers

  • Baby Care Centers, where you can change and feed your baby, are hosted by Nestle Good Start. In Epcot theme park, this center is located inside the Odyssey Center in the Future World area.
  • Lost children are usually taken to the Baby Care Center.

First Aid

  • First Aid is located at the Odyssey Center near the bridge between the Future World area and the World Showcase area.

Guest Services around Walt Disney World Resort

Disney's FASTPASS Service

Kennels

  • With the exception of service dogs for Guests with disabilities, pets are not permitted in Disney Theme Parks, Water Parks, Resort hotels, on the Resort or Theme Park buses, in the Downtown Disney area, Disney's BoardWalk or ESPN Wide World of Sports Complex.
  • Pets may stay in the air-conditioned facility at Best Friends Pet Care — operated by Best Friends Pet Care, Inc. — located across from Disney's Port Orleans Resort at 2510 Bonnet Creek Parkway, Lake Buena Vista, FL, 32830. Best Friends Pet Care is a member of the Pet Care Services Association.

Camera Services and Film

  • Camera services at Epcot theme park are available at the Camera Center in the Main Entrance Plaza.
  • Digital camera accessories, film, disposable cameras and batteries can be purchased at most retail locations in the World Showcase Pavilions and in the Mouse Gear shop in the Future World area near the Spaceship Earth attraction.

Pin Trading

  • Pin trade in Epcot theme park at the official location in the center of the Innoventions Plaza on the south side of the Spaceship Earth attraction.

Maps

Disney Character Meet and Greets

Automated Teller Machine (ATM)

  • ATMs presented by Chase are located:
  • You can exchange currency at Guest Relations on the west side of the Entrance Plaza.

Credit Cards

  • Credit cards that are accepted at Epcot theme park:
    • Disney's Premier Visa® Card
    • Visa
    • MasterCard
    • American Express
    • Discover
    • Diners Club International
    • JCB
  • In addition to credit cards, traveler's checks and cash are also accepted.
  • Add Disney Water Parks. Water Park Fun & More Ticket Option
  • Purchase Disney Parks merchandise online
  • Special Offers
Stay Connected

Sign Up for Updates

Be the first to hear about the latest news and special offers at Walt Disney World Resort.

Sign Up for Updates

Thank you for signing up. You'll hear from us soon!

Please wait.

Cancel